Mackie U.420d Not Detected

[brandondrury]

Originally Posted by skaterkid411

Hi my name is Tom,

I have a mixer made by Mackie it is a U.420d, anyway I am have problems loading the new drivers for it. I am useing a pc and running vista. What I am seeing right now is a message that says please plug your mackie which I checked and everyting is hooked up the right way. Anyway if you can help me that would be awesome. Have a good day.

Hey Tom,

The info you've given me is brief, but I'll do my best.

1) Try a different Fireport.

2) Double check to make sure you have the appropriate chipset.

3) Try moving your Firewire card to a different PCI bus (if applicable).

4) Try unplugging the Mackie, restart the computer, turn it off, plug the Mackie back in, and start it back up. This shouldn't work, but it has a knack for finding components that don't to be found.

5) Go to Control Panels > System and double check to ensure that your Firewire card is functional and there is no yellow explamation mark.

Give me some more info and I should be able to help.