Fast Track Ultra issues, HELP!

[luiza177]

My problem is slightly differen than the usual recognition problem:

after a year of use, with everything working properly.... suddenly my pc (windows xp) won't recognize the FTU if I turn it on while wall powered.... I have to disconnect it, unplug the power chord and reconnect it again. it's then recognized, however, if I try to switch back to wall power, it'll recognize as being wall powered (as the "power mode (current):" will say "wall powered"), but it'll keep on working as if it was being bus powered, only 2 ins/outs.

can anyone help me?

thanks in advance;

[Electriclight]

I can only think of two things:USB power management or an intermittent power supply (even the cord). This uses a very uncommon 5VDC 2000mA power supply so I don't know how you could troubleshoot that without just buying a new one. The first one though is easier. Go to WIndows (assumption here) System> Hardware>Device Manager> Root USB Controller>Properties and disable any power schemes if they are enabled.

[luiza177]

I tried that... didn't work