Firebox/Vista

[Geddy]

I posted this in the technical section, but I'm thinking that this would be a better place.


Hey, all! I'm new here and have a problem that is making me pull my hair out!

I have a Presonus Firebox that I was using on my XP laptop with no problem. I just bought a dedicated Desktop (Dell Studio 540) that uses Vista, and now I'm not getting any audio.

I called Presonus tech support and the guy walked me through setting up the box using Cubase LE, only to tell me, "hmm, it should be working"

I've come to the conclusion that it's a Vista problem.

I've downloaded the Vista driver also.

When I click on the speaker icon and open up the playback settings, I see all of my presonus information - Presonus Firebox Out Main 1/2, and under that it says, "working". Also listed under "working" is Line out, out 3/4, S/pdif out L/R. I've selected each of these (one at a time) as the default device for playback with no luck.

In the "Recording" tab I have 3 Presonus related icons: Firebox mic/instrument 1/2 (where I have my mic plugged in), Line in 3/4, and S/pdif in L/R.

When I click to select any of these, I get an option to "test" them, and when I do, I see a VU fluctuating (as if there is sound), but don't hear anything.

When I do this with the regular computer speakers, I hear the test.

Also, I have since connected the Firebox to my XP laptop again, and it's working fine...I don't have to adjust any settings at all.

I called Dell for support and they say that I have to call BestBuy since that's where I bought the computer, and when I call BestBuy, they say, "Give us $150 and we'll be right out with the GeekSquad to help you out!" Never mind that I just bought the thing...I guess I expected at least SOME free help.

Speaking of free help...Help!

[jastacey]

The Cubebase LE, that is shipped with most products, will not run under Vista ....You might want to check with the makers of Cubebase to see if a version that runs under vista ...or better yet download a version of raptor and see if it works on your computer

[Renegade Studios]

Yeah Ja Stacey is so correct. Cubase Le wasnt made to run on Vista. Call PRE***** they will send you a copy of CUBASE LE4 like they did for so many other customers.

OR Toss the firebox out the window... (lol, no dont toss it...)