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Old 01-03-2009, 09:50 PM
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Default Pro Tools 8 and Vista - H/W Buffer Problem!

Hi,

I recently installed Pro Tools 8 onto my dell studio laptop 2gb ram with Vista Home Premium.

Pro Tools runs fine and loads no problem, but when it comes to recording and playback I always recieve an error message saying that "the operation system hold off interupts for too long try increasing the H/W Buffer". This happens when running on the default settings - 512 samples, 85% CPU ETC

When I do increase the buffer to 2048 samples (This is the only setting that makes a notable difference) I can record and playback for longer amounts of time but their are problems with latency at this buffer setting... and I imagine as I record more audio in a session that it will soon start to display the hw buffer message again. Altho I am able to record at this buffer setting it isn't ideal.


I have used a 256mgb flash drive in the usb which seems to have helped slighty and records for longer I think, at the default 512 setting...

Can anyone suggest anything to make my vista system run faster, any services or programmes i should delete from Vista or settings i can change in pro tools?

or is the only answer to get a bigger flash drive to plug into the usb? Any one having this same problem?

Any help would be greatly appreciated!

Thanks
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Old 01-06-2009, 04:30 PM
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Default Re: Pro Tools 8 and Vista - H/W Buffer Problem!

Quote:
Originally Posted by attackbass View Post
Hi,

I recently installed Pro Tools 8 onto my dell studio laptop 2gb ram with Vista Home Premium.

Pro Tools runs fine and loads no problem, but when it comes to recording and playback I always recieve an error message saying that "the operation system hold off interupts for too long try increasing the H/W Buffer". This happens when running on the default settings - 512 samples, 85% CPU ETC

When I do increase the buffer to 2048 samples (This is the only setting that makes a notable difference) I can record and playback for longer amounts of time but their are problems with latency at this buffer setting... and I imagine as I record more audio in a session that it will soon start to display the hw buffer message again. Altho I am able to record at this buffer setting it isn't ideal.


I have used a 256mgb flash drive in the usb which seems to have helped slighty and records for longer I think, at the default 512 setting...

Can anyone suggest anything to make my vista system run faster, any services or programmes i should delete from Vista or settings i can change in pro tools?

or is the only answer to get a bigger flash drive to plug into the usb? Any one having this same problem?

Any help would be greatly appreciated!

Thanks
From what I have been reading on the DigiDesign User Conference and on the Digidesign website, PT 8 does not suppodt USB drives very well. If you go to Digidesign's Website and look at the system requirements, they suggest a Firewire 400 drive. I am using the drive they suggested and am having no problems with it. There is one other thing that can cause those errors. It is RTAS CPU setting. On my system there are two processors, I set it to use ONE Processor and that cleared up almost all of the performance related errors. I hope this helps.
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Old 01-06-2009, 04:46 PM
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Default Re: Pro Tools 8 and Vista - H/W Buffer Problem!

No flash drives
No recording to the system drive
disable networking
disable/uninstall antivirus
turn off Aero
Upgrade Vista to SP1

Also Vista Home isn't 'officially supported'

Good luck.
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Old 01-23-2009, 02:56 AM
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Default Re: Pro Tools 8 and Vista - H/W Buffer Problem!

yea , you must stay at 85% if you are also using your computer for such things as google emailing and all the computer things. PT should be at 85%.
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Old 02-24-2009, 08:38 AM
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Default Re: Pro Tools 8 and Vista - H/W Buffer Problem!

I agree with you I have a 003 Rack and i have found same issues , the things that you mentioned has worked out for me.
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Old 04-18-2009, 07:19 AM
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Default Re: Pro Tools 8 and Vista - H/W Buffer Problem!

I have the same issues using XP Professional I have tried two different Firewire cards and still getting the same messages
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Old 04-18-2009, 01:53 PM
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Default Re: Pro Tools 8 and Vista - H/W Buffer Problem!

yep im having the same prob... just tryin all that stuff now... will re-post after.
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Old 04-18-2009, 03:12 PM
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Default Re: Pro Tools 8 and Vista - H/W Buffer Problem!

You'll get those problems if you don't record to a second hard drive. Either internal or Firewire or eSATA.
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Old 04-18-2009, 04:22 PM
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Default Re: Pro Tools 8 and Vista - H/W Buffer Problem!

yep got rid of norton, recorded of one drive and switched to one processor insted of 2 and its fine... thanks lads...
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Old 04-30-2009, 01:31 AM
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Default Re: Pro Tools 8 and Vista - H/W Buffer Problem!

I have a G5 dual 2.5 Ghz w/ 1.5 Ghz ram and Pro Tools 8 doesn't even let me play a few audio tracks without getting a buffer error (usually -6086) I'm running it on a 003 Rack+Factory. Somebody please help! I've already moved sessions from drives, changed drives, and used different firewire ports. I know that I need to upgrade my ram but shit! It doesn't even play 3 tracks!
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