[pfbacon]

Thank you for your suggestion. I just tried it, then did a restart. I wish it had worked, I really thought maybe we had this licked, but, no, it's not working, same box. Windows does have a new thing that appeared about the same time as this problem: when I double click on the Protools icon to open the program, a new box, (it's yellow) pops up, windows wants to know if I want to allow the new program to open. I check 'yes, allow program'. Box closes, then I get the window that tells me Protools has stopped working. I also ran a fix on the Protools drive with regedit but that didn't fix it either. Ummm... do you have any other ideas? I'll try anything. pfbacon